Managing the support and hosting of operational systems is crucial to ensure value is derived from the investment made by clients in software solutions. Application Management Services (AMS) bring value to a business by managing support processes, improving efficiencies and providing operational transparency.
Managing technology applications within a best practice IT service management framework creates the platform for our system availability and continuous improvement to support operations whilst managing the associated challenges and risks.
- Service desk
- Request fulfilment
- Incident and problem management
- System monitoring
- Change requests
- Product updates
- Service level management